Refund Policy

GuideMyHome AI is operated by Minor Innovations. This policy covers purchases of GuideMyHome AI Premium ($4.99 per month, billed monthly and recurring until cancelled).

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase for any reason, you can request a full refund within 30 days of your order date — no explanation required.

How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

To request a refund, visit paddle.net and look up your order using the email address you used at checkout, or email us at support@guidemyhome.app and we will help you arrange it. Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank or card issuer.

Cancelling your subscription

You can cancel your Premium subscription at any time. When you cancel, you keep Premium access until the end of the billing period you have already paid for, and you are not charged again. Your account then returns to the free plan. Cancelling on its own does not issue a refund — if you want your money back, request a refund as described above.

Renewal charges

Premium renews automatically each month until you cancel. If a renewal charge caught you by surprise, contact us or Paddle and we will review it in good faith.

Duplicate or accidental purchases

Duplicate charges and accidental purchases are refunded in full, regardless of the 30-day window.

Questions

Email support@guidemyhome.app or use our contact page. You can also read Paddle's refund policy and Paddle's Buyer Terms.